Grievance Redressal Cell

Bheemi Reddy Institute of Management Science has Grievance Redressal Cell to redress the grievance of students, faculty, non-teaching staff and parents. Any stakeholder can approach the cell with grievances regarding academic matters, facilities, library, transportation and other services.

Objective of the Grievance Redressal Cell:

The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute.
A Grievance Cell should be constituted for the redressal of the problems reported by the Students of the College with the following objectives:

Role & Functions of our Grievance Redressal Cell:

 Ensuring strife free atmosphere in the College

 Encouraging the Students to express their grievances / problems freely and frankly, without any fear of being victimized.

 Suggestion / complaint Box is installed in the strategic locations of the college campus

Advising all teaching/non-teaching staff to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.

 Ragging in any form is strictly prohibited in and outside the institution. Any violation of ragging and disciplinary rules should be urgently brought to the notice of the cell.

Functions:

• The cases will be attended promptly on receipt of written grievances from the students.The cell formally will review all cases and will act accordingly as per the Management policy.
• The cell will give report to the authority about the cases attended to and the number of pending cases, if any, which require direction and guidance from the higher authorities.

Scope of the Cell:

The cell will deal with Grievances received in writing/online from the Stakeholders about any of the following matters:

• Academic Matters
• Financial Matters
• Transportation Matters
• Facilities Matters
• Other Matters

Procedure for lodging Grievance:

• The students may feel free to put up a grievance in writing/or in the format available in the admin dept. and drop it in boxes.
• The Grievance Cell will act upon those cases which have been forwarded along with the necessary documents.
• The Grievance Cell will assure that the grievance has been properly solved in a stipulated time limit provided by the cell.
• Students can register their compliance through this E-Mail : bimsgrievancecell@gmail.com